Who We Are
About Randcom
We're a Canadian IT services firm built on one principle: technology should work for your business, not the other way around.
Our Story
Randcom was founded in Ottawa with a straightforward mission: give small and medium businesses access to the same quality of IT support that large enterprises take for granted.
Over 25 years, we've grown into a full-service IT practice serving over 100 Canadian businesses — but our approach hasn't changed. We still treat every client like our only client.
We're not a faceless helpdesk or a revolving door of contractors. We're a dedicated team that learns your environment, understands your goals, and shows up when it matters.
Our Values
What We Stand For
Accountability
We own outcomes, not just tasks. If something isn't working, we fix it — no finger-pointing, no excuses.
Transparency
Plain language, honest assessments, and no hidden fees. You always know what we're doing and why.
Reliability
We show up. Whether it's a Monday morning outage or a Friday afternoon question, we're reachable and responsive.
Partnership
We succeed when you succeed. Our goal is a long-term relationship, not a one-time engagement.